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Privacy Statement


​Metro Vancouver is committed to providing a website that protects your privacy in accordance with Freedom of Information and Protection of Privacy Act (FOIPPA) and other applicable legislation.

The purpose of this privacy statement is to inform you of the personal information that may be collected, used, and disclosed when you visit, and all associated systems, processes and applications under the direct control of Metro Vancouver.

Collection & use of information

Metro Vancouver does not automatically collect any personal information, such as​ your name, phone number, address, or email. Personal information is only obtained if you supply it voluntarily through contacting Metro Vancouver via email, online forms, by setting up a user account, or by providing consent.
Any personal information that we do collect from you will only be used for the purpose of administering our services, informing you of our services, projects and initiatives, and for statistical purposes.
Metro Vancouver is the sole owner of the information collected on its website. Metro Vancouver will not sell, share, rent or otherwise disclose your personal information to any organization or individual, unless we notify you and obtain your consent. In exceptional circumstances authorized by FOIPPA, Metro Vancouver may disclose your personal information without your permission.

Types of information we collect and why

​Tracking your website visits with cookies

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. By continuing to use our website, you acknowledge the use of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies.

You can block cookies in most browsers, but our website and its services may not work properly if you do that.
Learn how to block cookies.

You can opt-out of us collecting this anonymous information. 
Install the Google Analytics Opt-out Browser Add-on​

Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  • Strictly necessary cookies

    Always Active

    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

  • Performance cookies

    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

  • Targeting cookies

    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Other info​rmation collected​

Links to other websites/social media s​ites

The website contains links to external sites that are not associated with Metro Vancouver. Metro Vancouver is not responsible for the content and the privacy practices of these other websites and encourages you to examine each site's privacy statement and disclaimers before providing any personal information.

Links or references to other websites or organizations do not imply endorsement or approval by Metro Vancouver of those websites or organizations.​​​

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